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A collection of 3 posts
The three characteristic problems of a lender
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The three characteristic problems of a lender

Lending is about finding a way to believe in repayments from the promises of ambitious borrowers. The way through is identifying the external, internal, and philosophical problems that a lending business is trying to solve.
Nov 24, 2021 — 5 min read
What do micro-lenders want?
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What do micro-lenders want?

I asked this question to each of our teammates for my assessment of clarity in communication. I knew I would fail miserably because I never had a simple answer to it. None of us had a simple solution. If it were simple, all of us would be speaking the same
Nov 17, 2021 — 3 min read
How to discreetly handle EMIs with recovery agents
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How to discreetly handle EMIs with recovery agents

These are the prescribed RBI guidelines for authorised collection agents to connect with borrowers who have trouble repaying EMIs.
Dec 10, 2020 — 6 min read
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